Mindful Solutions Psychiatry - Garland, Texas

Vanesa Rodriguez

I had an appointment today at 10:45 and after going back and fourth with them in the course of 6 calls they failed to provide me service at the time that I was scheduled. I spoke to Mark on the phone and he was respectful and did what he could so nothing against him but the overall lack of communication and organization from everyone I spoke with was bad. The very first call I did I asked to confirm about my co pay and I lady blew me off saying that someone else was going to check and call me back. My appointment was getting close and no one had called me so I followed up and was playing phone tag being told I was going to be called back, I had to call in every time. I logged on to the portal and was waiting for over 20 minutes when I called back into the office to let them know this was so unprofessional since the beginning and now I was not being attended at the time I had an appointment scheduled. I told Mark to cancel everything and to make sure no charges were made to my insurance since they did not provide my case any service. He assured me they weren't and then called back to apologize again and offer me another apt later. I told him no thanks I did not appreciate how they did not treat my case with importance and kept going back and fourth with me. Go somewhere else where they are more organized and have their scheduling in order. Do not recommend.

Chi Chung

NP Nkanga is kind, caring and professional.
I am very happy to have her as my provider.
She took time to explain and find the best treatment for me.
Highly recommended!

Tron Thomas

I met with Ms. Emem Nkanga. She was very professional and was so kind and helpful with communicating important information.

DanceMonstar

She was so sweet! She was able to see me and listened to what I had to say

Esther Norbert

The NP was a great listener, calm, and friendly

Ana Rubio

Lois R

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